Welcome to Fantastic Finance Group Pty Ltd

Privacy Policy

Privacy Policy

Effective Date: 14 July 2026

  1. Introduction

Fantastic Finance Group Pty Ltd (ABN 65 655 791 987) ("Fantastic Finance", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Fantastic Finance Group Pty Ltd is a Credit Representative (Credit Representative Number 542572) of Connective Credit Services Pty Ltd (Australian Credit Licence 389328).

This Privacy Policy applies to personal information collected through our website, online enquiries, finance applications, communications, and our provision of finance broking services.

  1. What Personal Information We Collect

In order to provide finance broking services, we may collect and hold different types of personal information, including:

Personal Identification Information

This may include:

  • Full name
  • Date of birth
  • Residential address
  • Email address
  • Phone number
  • Driver licence details
  • Passport or other identification documents
  • Medicare details where required for identification purposes

Financial Information

This may include:

  • Employment details
  • Income information
  • Employment history
  • Business details
  • Assets and liabilities
  • Bank account information
  • Tax information
  • Financial statements
  • Loan requirements and objectives

Credit Information

Where applicable, we may collect and use:

  • Credit history information
  • Credit reports
  • Credit scores
  • Existing liabilities
  • Repayment history information

Website and Digital Information

When you visit our website, we may collect:

  • IP address
  • Browser information
  • Device information
  • Pages visited
  • Website usage information
  • Cookies and analytics data
  1. How We Collect Personal Information

We may collect your personal information through:

  • Website enquiry forms
  • Online finance applications
  • Phone calls
  • Emails
  • Meetings and discussions
  • Documents provided by you
  • Communication through social media platforms
  • Referrals from third parties

We may also receive information from authorised third parties, including:

  • Lenders
  • Credit reporting bodies
  • Finance aggregators
  • Product providers
  • Accountants or professional advisers (where authorised by you)
  1. Why We Collect Your Personal Information

We collect and use your personal information for purposes including:

  • Understanding your finance requirements and objectives
  • Assessing your eligibility for finance products
  • Assisting with loan applications
  • Comparing finance options from lenders
  • Communicating with lenders on your behalf
  • Verifying your identity
  • Managing your application process
  • Providing ongoing customer service
  • Meeting legal and regulatory obligations
  • Improving our services and customer experience

We only collect information that is reasonably necessary for providing our services.

  1. Disclosure of Personal Information

To provide our finance broking services, we may disclose your personal information to third parties including:

Lenders and Finance Providers

Your information may be provided to:

  • Banks
  • Non-bank lenders
  • Vehicle finance providers
  • Asset finance providers
  • Commercial finance providers

for the purpose of assessing and processing your finance application.

Connective Credit Services

As a Credit Representative of Connective Credit Services Pty Ltd, we may share information with Connective where required for compliance, administration, licensing, and regulatory purposes.

Credit Reporting Bodies

Where permitted by law, we may obtain and disclose information to credit reporting bodies for credit assessment purposes.

Service Providers

We may disclose information to trusted service providers including:

  • Information technology providers
  • Document management providers
  • Electronic signature providers
  • Communication platforms
  • Compliance service providers

These providers are required to handle your information appropriately.

Legal and Regulatory Authorities

We may disclose personal information where required by:

  • Law
  • Regulation
  • Court order
  • Government authority
  • Regulatory bodies
  1. Credit Information and Privacy

When assisting with credit applications, we may collect and handle credit-related information.

Credit information may be used to:

  • Assess your creditworthiness
  • Assist lenders in making lending decisions
  • Manage credit applications
  • Meet responsible lending obligations

Your information may be exchanged with credit reporting bodies and lenders in accordance with applicable privacy laws.

  1. Website Cookies and Analytics

Our website may use cookies and analytics technologies to improve website performance and user experience.

These technologies may collect information such as:

  • Website visits
  • Traffic sources
  • Browser type
  • Device information
  • Pages viewed

We may use services such as:

  • Google Analytics
  • Advertising and marketing platforms
  • Website performance tools

Cookies do not generally identify you personally.

You can manage or disable cookies through your browser settings.

  1. Marketing Communications

From time to time, we may contact you with information about finance products, services, promotions, or updates that may be relevant to you.

You may unsubscribe from marketing communications at any time by:

  • Using the unsubscribe option provided; or
  • Contacting us directly.

We will not sell your personal information to third parties for marketing purposes.

  1. Storage and Security of Personal Information

We take reasonable steps to protect your personal information from:

  • Unauthorised access
  • Misuse
  • Loss
  • Interference
  • Modification
  • Disclosure

We may store information electronically using secure systems and service providers.

While we take reasonable precautions, no method of electronic transmission or storage is completely secure.

  1. Overseas Disclosure of Information

Some of our service providers may store or process information outside Australia.

Where personal information is disclosed overseas, we take reasonable steps to ensure appropriate privacy protections are maintained.

  1. Accessing and Correcting Your Information

You may request access to personal information we hold about you.

You may also request correction of information if you believe it is inaccurate, incomplete, or outdated.

To make a request, please contact us using the details below.

We will respond to your request within a reasonable timeframe and in accordance with applicable privacy laws.

  1. Privacy Complaints

If you believe we have not handled your personal information appropriately, you may contact us and provide details of your concern.

We will:

  • Review your complaint
  • Investigate the circumstances
  • Respond within a reasonable timeframe
  • Take appropriate action where required

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Website:
https://www.oaic.gov.au

  1. Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites.

You should review the privacy policies of any third-party websites you visit.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

The latest version will always be available on our website.

  1. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.

Fantastic Finance Group Pty Ltd

ABN: 65 655 791 987

Credit Representative No: 542572

Authorised under:

Connective Credit Services Pty Ltd
Australian Credit Licence No: 389328

Email: Jeremy@fantasticfinancegroup.com.au

Phone: 0425 889 868

Website:
https://fantasticfinancegroup.com.au/

 

Website Terms & Conditions

Effective Date: 14 July 2026

 

  1. Introduction

Welcome to the website of Fantastic Finance Group Pty Ltd ("Fantastic Finance", "we", "our", or "us").

These Terms & Conditions govern your access to and use of our website:

https://fantasticfinancegroup.com.au/

By accessing or using this website, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, please do not use this website.

  1. About Fantastic Finance Group

Fantastic Finance Group Pty Ltd (ABN 65 655 791 987) provides finance broking services and assistance with arranging finance products.

Fantastic Finance Group Pty Ltd is a:

Credit Representative Number 542572

of:

Connective Credit Services Pty Ltd
Australian Credit Licence Number 389328

Fantastic Finance is not a lender and does not provide credit directly.

We assist customers by helping compare and arrange finance options from a panel of lenders and finance providers.

  1. Website Information Only

The information contained on this website is provided for general information purposes only.

The content of this website does not constitute:

  • Financial advice
  • Personal advice
  • Credit advice
  • Lending approval
  • A recommendation that a particular loan product is suitable for you

Your individual financial circumstances, objectives, and needs should be considered before applying for any finance product.

You should consider whether any finance product is appropriate for your circumstances and obtain independent professional advice where required.

  1. Finance Applications and Loan Approval

Any information regarding:

  • Loan products
  • Interest rates
  • Repayment examples
  • Loan amounts
  • Approval timeframes
  • Finance options

displayed on this website is general information only.

All finance applications are subject to:

  • Lender assessment
  • Credit criteria
  • Verification requirements
  • Responsible lending obligations
  • Approval by the relevant lender

Fantastic Finance does not guarantee:

  • Approval of any finance application
  • A specific interest rate
  • A particular loan amount
  • A specific lender outcome
  • Settlement timeframes

Final lending decisions are made by the relevant lender.

  1. Interest Rates, Fees and Product Information

Interest rates, fees, charges, repayment amounts, loan terms, and product features may vary depending on:

  • The lender
  • Your financial circumstances
  • Credit history
  • Loan purpose
  • Security type
  • Market conditions

Any rates or examples shown on this website are indicative only and may change without notice.

  1. No Guarantee of Finance Availability

While we aim to provide accurate and current information, Fantastic Finance does not guarantee that:

  • All products shown remain available
  • Information is free from errors or omissions
  • Website content is always up to date

Lender policies, eligibility requirements, and finance products may change at any time.

  1. Your Responsibilities

When using our website or requesting finance assistance, you agree that:

  • Information provided by you is accurate and complete
  • You will notify us of any changes to your circumstances
  • You will not provide misleading or fraudulent information
  • You will comply with applicable laws

Providing false or misleading information may affect your finance application and may have legal consequences.

  1. Website Use

You agree to use this website only for lawful purposes.

You must not:

  • Attempt to gain unauthorised access to our website or systems
  • Introduce malicious software or harmful code
  • Interfere with website functionality
  • Copy, reproduce, or distribute website content without permission
  • Use website content for commercial purposes without approval
  1. Intellectual Property

All content on this website, including:

  • Logos
  • Branding
  • Text
  • Images
  • Graphics
  • Designs
  • Marketing materials

is owned by or licensed to Fantastic Finance Group Pty Ltd unless otherwise stated.

You may access and use website content for personal, non-commercial purposes only.

Unauthorised use, reproduction, or distribution is prohibited.

  1. Third-Party Websites and Links

Our website may contain links to third-party websites, lenders, or service providers.

These links are provided for convenience only.

Fantastic Finance does not:

  • Control third-party websites
  • Guarantee the accuracy of third-party information
  • Accept responsibility for third-party services or content

You should review the terms and privacy policies of any external websites you visit.

  1. Privacy

Your privacy is important to us.

Your use of this website is also governed by our Privacy Policy.

By using this website, you acknowledge that you have read and understood our Privacy Policy.

  1. Limitation of Liability

To the maximum extent permitted by law, Fantastic Finance Group Pty Ltd excludes liability for any loss, damage, cost, or expense arising from:

  • Your use of this website
  • Reliance on information provided on this website
  • Website interruptions or errors
  • Third-party links or services

This includes direct, indirect, incidental, consequential, or special loss.

Nothing in these Terms excludes any rights or remedies that cannot be excluded under the Australian Consumer Law.

  1. Australian Consumer Law

Nothing in these Terms & Conditions is intended to exclude, restrict, or modify any rights, guarantees, warranties, or remedies available under the Australian Consumer Law.

Where applicable, our services will be provided in accordance with our legal obligations.

  1. Changes to Website Content and Terms

Fantastic Finance may update, modify, or remove website content at any time without notice.

We may also update these Terms & Conditions from time to time.

Your continued use of the website after changes are published means you accept the updated Terms.

  1. Website Availability

We do not guarantee that this website will always be available, uninterrupted, or error-free.

Access may occasionally be restricted due to:

  • Maintenance
  • Technical issues
  • Third-party service interruptions
  • Security reasons
  1. Governing Law

These Terms & Conditions are governed by the laws of Australia.

Any disputes arising from your use of this website will be subject to the jurisdiction of Australian courts.

  1. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Fantastic Finance Group Pty Ltd

ABN: 65 655 791 987

Credit Representative No: 542572

Authorised under:

Connective Credit Services Pty Ltd
Australian Credit Licence No: 389328

Email: Jeremy@fantasticfinancegroup.com.au

Phone: 0425 889 868

Website:

https://fantasticfinancegroup.com.au/

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Fantastic Finance

Fantastic Finance Group consists of committed finance specialists who put customer satisfaction first. We focus on providing quick, approachable, and effective service to ensure your financing process is smooth and hassle-free.

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